FAQs
About the Brand
What makes your brand unique?
We focus on offering high-quality, stylish pieces that combine comfort and elegance for everyday wear.
Where are your products made?
All our products are designed and crafted with care in Egypt to ensure premium quality.
Products & Orders
How can I place an order?
Simply choose your items, add them to the cart, and proceed to checkout to complete your order.
How can I track my order?
You will receive a tracking number once your order is shipped so you can follow its status easily.
Can I change or cancel my order after confirming it?
Orders can only be changed or canceled before shipping. Please contact us.
Shipping & Delivery
How long does delivery take?
Orders usually arrive within 3–5 business days depending on your location. Learn more
How are shipping fees calculated?
Fees are automatically calculated at checkout based on your selected governorate. Learn more
Returns & Exchanges
How do I request a return or exchange?
Submit your request within 14 days of receiving your order. Learn more
What are the conditions for returns or exchanges?
Items must be unworn, unwashed, and returned with original tags. Learn more
How much is the return or exchange fee?
A fixed 80 LE shipping fee applies to all return and exchange requests. Learn more
Have a question
For inquiries or assistance, contact our dedicated customer support team. We are here to ensure that your experience at Al Haramain exceeds expectations .
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